Saturday, January 28, 2023

Microsoft restores its services after suffering a several-hour outage

Microsoft services “have recovered and remain stable” after suffering network configuration problems worldwide for several hours, as reported by the company through its Twitter account.

Microsoft has confirmed after 14:30 GMT that “services have recovered and remain stable”, but that they are investigating “a possible impact on the Exchange Online Service”.

Microsoft suffered network configuration problems this Wednesday morning that could affect “any user” who uses Microsoft 365 services, including email and the Teams application.

Specifically, the company confirmed that the impact was occurring in Microsoft Teams, Exchange Online, Outlook, SharePoint Online, OneDrive for Business, Microsoft Graph, PowerBi and Microsoft 365 Admin Center, but “it is not limited to them.”

Around 11:00 GMT, some Microsoft customers reported that the incident registered in the company’s services had been resolved, while the American technology company was monitoring the recovery of the service, company sources confirmed to EFE.

To speed up the recovery process, the company has connected the service to additional infrastructure.

The Downdetector page, which monitors in real time the incidents that are registered in the main technology companies, reflects how the incidents began to be registered shortly before 08:45 GMT.

In addition, Microsoft has become a trend on Twitter, with thousands of messages from users expressing incidents when using the services, such as exchanging messages or joining calls.

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